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Client Case Studies

WMK & Co., Inc.
technology consultants

Case Study

A Growing Company Outgrows its Network

WMK & Co. was relying on hodgepodge of inherited IT hardware and outdated software for their multi-location operations. Morrison-Maierle Systems brought leading edge solutions to enhance and streamline WMK’s technology.

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Challenge

WMK & Co. has grown from a single location to 5 locations across Montana with more than 50 employees. An inefficient mix of inherited hardware and outdated software created a sluggish network and technical incompatibilities.

Solution

  • Upgrade server and software
  • Integrate and network all shop equipment
  • Design and configure multi-location connectivity
  • Install Office 365 and migrate select services to the cloud
  • Enhance security services

Result

  • Immediate increase in productivity due to the ability to work collaboratively across multiple locations
  • Decrease in equipment maintenance costs with move to cloud hosted environment
  • Utilization of new technology available through the cloud
  • Faster, more secure connections

Case Study

Maximizing IT Functionality, Managing the Cost

When a busy dental practice needed a higher level of IT service, they turned to Morrison-Maierle Systems for a solution.

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Challenge

Protecting sensitive patient information and keeping up with IT hardware and software updates is essential for a dental practice. But without a full time IT department, staying on top of these important tasks can easily fall aside.

Solution

  • Develop customized, 3-year program to upgrade server and all hardware
  • Install firewall and secure wireless access point to ensure security of patient information
  • Deploy network security measures, including 24/7 network monitoring
  • Migrate to Office 365
  • Leverage OneDrive for secure transmission of imaging/X-rays
  • Cloud backup

Result

  • Predictable IT network enhances day-to-day operations
  • Increased productivity
  • Increased network security
  • Quick tech response
  • 3-year plan ensures budgets are in line with no unexpected costs
South Hills Dental
technology consultants
Fairmont Hot Springs Resort
technology consultants

Case Study

Helping a Montana Resort Stay Out of Hot Water

Providing guest services is a 24/7 operation. Unplanned network downtime due to aging infrastructure and outdated software can put a damper on hospitality.

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Challenge

Fairmont’s aging IT network and infrastructure was beginning to negatively impact operations. With no plan in place for new equipment or system upgrades, they turned to Morrison-Maierle Systems for help.

Solution

  • Develop a multi-year plan to update and modernize IT system
  • Replace infrastructure
  • Replace server
  • Operating system upgrades
  • Work direct with vendor Agilysys for point-of-sale system

Result

  • Less downtime
  • More modern, supportable devices
  • Vendor software support
  • Improved guest connectivity
  • Planned infrastructure updates means better budgeting

Case Study

Communication is the Backbone of Business

A growing law firm needed to improve their telephone capabilities, increase internet bandwidth and build secure remote access.

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Challenge

An aging phone system and restricted internet bandwidth posed difficulties for a firm that wanted to add more lawyers and paralegals.

Solution

  • Morrison-Maierle Systems partnered with Montana Phone to develop a custom phone solution
  • Software-defined wide area network (SD-WAN) to connect branch office and remote users
  • Increased internet bandwidth
  • Replaced and added workstations

Result

  • Increased capacity for growth
  • Enhanced Internet speed
  • Minimal downtime
  • Improved remote connectivity
Bjornson, Jones, Mungas PLLC
technology consultants
Youth Homes
Youth Homes

Case Study

Mission-Critical Network Modernization

As a not-for-profit, finding cost efficient technology solutions is essential.

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Challenge

With 19 satellite locations, Youth Homes required reliable and secure remote connectivity to the corporate office. They also needed a budget-friendly plan to upgrade aging technology infrastructure.

Solution

  • Procure a refurbished server to replace two aging servers saving money and improving efficiency
  • Upgrade operation systems and implement a plan for new hardware deployment
  • Install antivirus, firewalls

Result

  • Secure remote connectivity, improved up time and increased Internet bandwidth
  • Cost savings by consolidating onto single server
  • Multi-year plan to upgrade hardware that aligns with budget

Case Study

Dousing a Direct Attack

The move into a new state-of-the-art fire station provided the perfect opportunity to increase security and upgrade hardware.

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Challenge

When the Lockwood Fire Department moved into their brand new facility they engaged Morrison-Maierle Systems to upgrade technology, including deploying enhanced security measures. Careful planning and stepped up security helped stop hackers from accessing critical data.

Solution

  • Install new workstations including Micro PCs
  • Deploy advanced security measures and cloud backup system
  • Roll out 2-year maintenance plan that helped keep costs in line with budget

Result

  • Minimize use of desk space, maximize technology hardware
  • Halt an attempted ransomware attack and restore all files and server capability in 48 hours
  • Create 2-year maintenance plan that meets the department’s 2 year budget needs
Lockwood Fire Department
Lockwood Fire Department
ATTIC RRG
ATTIC RRG

Case Study

Maintaining an Audit Ready IT Network

An audit of ATTIC RRG’s systems and procedures provided a catalyst for network upgrades and increased security.

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Challenge

As an insurance provider, regulatory compliance and data security are two top priorities.

Solution

  • Review network systems to ensure regulatory compliance
  • Cloud based backup system
  • Baracuda spam filtering
  • Upgrade to Office 365
  • Installed network in new office building

Result

  • Confidence with regulatory compliance
  • Network is secure
  • Operations are running smoothly

Case Study

The Art of Contemporary IT

An outdated server and low level firewall meant sensitive data was at risk and IT performance was sluggish.

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Challenge

Montana’s largest contemporary art museum was relying on an antiquated server with an inadequate firewall to house important data.

Solution

  • Install new server
  • New firewall and additional security features for email
  • Stronger spam filter

Result

  • Improved functionality
  • Higher level of security
  • Confidence in IT security and performance
Yellowstone Art Museum
Yellowstone Art Museum
Associated Dental Care of Helena
Associated Dental Care of Helena

Case Study

Ensuring Compliance and System Security

As a dental practice, patient confidentiality and data security are essential.

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Challenge

A growing dental practice requires ongoing hardware and software upgrades plus an IT partner that is knowledgeable about HIPAA and legalities related to patient privacy.

Solution

  • Rolled out a multi-year plan for hardware/software upgrades
  • Install new server
  • Verify backup systems in compliance with HIPAA
  • Work directly with third party software vendors

Result

  • Improved IT budgeting through planned upgrade program
  • Improved functionality
  • Higher level of security

Confidence in IT security and performance

Our Clients

Morrison-Maierle Systems partners with Montana clients of all sizes, each with unique needs. From Main Street to large enterprises, we bring passion and a commitment to long-term success.

A Powerful IT Partner

We offer complimentary consultations to show how Morrison-Maierle Systems will work for you.

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